Last modified: September 2017
Please read this policy carefully. By visiting our Website you acknowledge and agree to the practices described in this policy.
For the purposes of applicable data protection law, Dialog is the controller of any personal data collected from you on the Website.
Information We Collect Automatically
When you visit our Website, our server automatically collects certain browser or device generated information, including but not limited to your:
date, time and duration of your visit
We do not use this automatically collected information to try to identify you, and we do not associate it with the information you provide voluntarily.
Information You Provide
In using our Website, you may voluntarily provide personal information to us in the following ways:
by filling in forms on our Website (for example, our 'Inquiry' form)
by corresponding with us by phone, e-mail or otherwise using the contact details provided on our Website
by accessing Dialog product support services on our third party hosted sites or
Typically, the personal information you give us may include your name, address, e-mail address, phone number, and any personal details required to resolve your inquiry or complaint. Where you are applying for a job, work placement or internship, you will be asked to provide certain additional information, for example your first name, last name, telephone number, email address, address (country, city, postal code and street) and curriculum vitae.
Different types of cookies are used for different purposes on our Website, these are known as: strictly necessary cookies, performance cookies, and functionality cookies. Some cookies may be provided by an external third party to provide additional functionality to our Website and these are included below.
Strictly necessary cookies
These are cookies that are essential to fulfil an action requested by you, such as identifying you as being logged in. If you prevent these cookies by adjusting your browser settings we cannot guarantee how our Website will perform during your visit.
These are cookies used to improve our Website, for example for analytics that let us see how our Website is being used and where to make improvements. These cookies are used to collect information about how visitors use our Website. The information is collected in an anonymous form and includes the number of visitors, where visitors have come from to the Websites and the pages they visited.
These cookies enhance the performance and functionality of our Website, often as a result of something you’re doing as a user. For instance, we may personalize our content for you or remember your preferences.
Managing and Deleting Cookies
If you want to manage cookies, you can do so from your browser. You can find out how to do this by going to the help menu in your browser. Please see www.allaboutcookies.org for further information.
Use of Personal Information
The following is an overview of our purposes for using your personal information. Please remember that additional information may be provided to you in a separate notice or contract.
All processing (i.e. use) of your personal information is justified by a "condition" for processing. In the majority of cases, processing will be justified on the basis that:
you have consented to the processing
the processing is necessary to perform a contract with you or take steps to enter into a contract
the processing is necessary for us to comply with a relevant legal obligation or
the processing is in our legitimate commercial interests, subject to your interests and fundamental rights
We use the personal information we collect to:
improve our Website and services generally
customize our Website to users' needs
correspond with users to resolve their queries or complaints
manage a recruitment, work placement or internship process, including considering applications and making offers
provide you with any services you request
send you marketing communications, where it is lawful for us to do so
Disclosure of Personal Information
As a company with offices situated throughout the world, it will from time to time be necessary to pass your information between our overseas offices and our affiliated businesses. We may also appoint third party service providers (who will operate under our instructions) to assist us in providing information or services to you or to manage and improve the Website, and these third parties may need access to your information.
In relation to both internal transfers and the use of service providers, if personal information is transferred outside the EEA we will take steps to ensure that the information receives the same level of protection as if it remained within the EEA, including by entering into data transfer agreements, using the EU Commission approved Standard Contractual Clauses, or by relying on certification schemes such as the EU - US Privacy Shield. For internal transfers, we have put in place an Intra Group Data Transfer Agreement which protects customer data transferred between global Dialog entities. You may have a right to details of the mechanism under which your data is transferred outside of the EEA.
We may share your personal information with third parties if we, or substantially all of our or the relevant affiliated company's assets are acquired by a third party, in which case personal information held by us about our users may be one of the transferred assets.
We will also respond to requests for information where required by to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
Where lawful to do so, we may communicate with you by email to tell you about our products and services. If you wish to opt-out of receiving marketing communications, please use the 'unsubscribe' link provided in our emails, or otherwise contact us directly and we will stop sending you communications.
We use data storage and security techniques to protect your personal information from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss. However, it is important to remember that no website can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.
Retention of your Information
We apply a general rule of keeping personal information only for as long as required to fulfil the purposes for which it was collected. However, in some circumstances we may retain personal information for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements.
In specific circumstances we may also retain your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
The Website may contain links to third party sites. Since Dialog does not control nor is responsible for the privacy practices of those websites, we encourage you to review the privacy policies of these third party sites. This policy applies solely to personal information collected by our Websites.
Subject to applicable law, you may have some or all of the following rights in respect of your personal information:
- to obtain a copy of your personal information together with information about how and on what basis that personal information is processed
- to rectify inaccurate personal information (including the right to have incomplete personal information completed)
- to erase your personal information (in limited circumstances, where it is no longer necessary in relation to the purposes for which it was collected or processed)
- to restrict processing of your personal information where:
- the accuracy of the personal information is contested
- the processing is unlawful but you object to the erasure of the personal information
- we no longer require the personal information but it is still required for the establishment, exercise or defense of a legal claim
- to challenge processing which we have justified on the basis of a legitimate interest (as opposed to your consent, or to perform a contract with you)
- to prevent us from sending you direct marketing
- to withdraw your consent to our processing of your personal information (where that processing is based on your consent)
- to object to decisions which are based solely on automated processing or profiling
- to obtain, or see a copy of the appropriate safeguards under which your personal information is transferred to a third country or international organization
In addition to the above, you have the right to lodge a complaint with a supervisory authority. We are headquartered in the UK, and our lead supervisory authority is the Information Commissioner's Office. However, you also have the right to complain to your local supervisory authority.
In relation to all of these rights, please contact us using the details given below. Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will endeavor to respond to your requests within all applicable timeframes.
If you have any questions in relation to this policy or you wish to exercise any of your rights, please contact us at: Legal@diasemi.com.