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SmartSnippets Toolbox Crash

DA14580

4 years ago

Posted by jmarous 0 points 6 replies
0 upvotes

I have an issue with SmartSnippets Toolbox v4.8.3.1804. When using any of the tools where I am required to load a file, pressing the 'browse' button creates a fatal exception and the Toolbox closes. This happens with any 'browse' button within the application. The crash log follows, please advise as we are not able to program any boards until this problem is fixed.

The exception is thrown from Java and appears to be a 'ArrayIndexOutOfBoundsException'

Begin hs_err_pid3196.log
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x783021f4, pid=3196, tid=0x00003588
#
# JRE version: Java(TM) SE Runtime Environment (8.0_111-b14) (build 1.8.0_111-b14)
# Java VM: Java HotSpot(TM) Client VM (25.111-b14 mixed mode windows-x86 )
# Problematic frame:
# C [msvcr100.dll+0x121f4]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x07b7ac00): JavaThread "Swing-Shell" daemon [_thread_in_native, id=13704, stack(0x0d890000,0x0d8e0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x00000000, EBX=0x0d63bb50, ECX=0xd796cb25, EDX=0x00e88e10
ESP=0x0d8df160, EBP=0x0d8df160, ESI=0x0d8df180, EDI=0x07b7ad40
EIP=0x783021f4, EFLAGS=0x00010246

Top of Stack: (sp=0x0d8df160)
0x0d8df160: 0d8df288 6c9b9b11 00000000 0d63bb50
0x0d8df170: 6c9ba2c8 00ee3970 07b7ac00 0d63bb50
0x0d8df180: 00000000 00000000 e8c22df5 0afc11c8
0x0d8df190: 07b7ac00 0a5d7e18 00000024 00000001
0x0d8df1a0: 00000000 00000000 00000000 00000000
0x0d8df1b0: 00000000 0d8df1e8 6cb77383 07b7ac00
0x0d8df1c0: 39a49c4e 0afc11c8 07b7ac00 0a5d7e18
0x0d8df1d0: 0d8df1c0 0b2d2910 0d8df57c 6ce2ef3a

Instructions: (pc=0x783021f4)
0x783021d4: 48 3a 78 00 0f 84 bd 20 00 00 6a 00 ff 75 08 e8
0x783021e4: 8a 22 00 00 59 59 5d c3 8b ff 55 8b ec 8b 45 08
0x783021f4: 66 8b 08 83 c0 02 66 85 c9 75 f5 2b 45 08 d1 f8
0x78302204: 48 5d c3 8b ff 55 8b ec 51 53 56 8b 75 08 f6 46

Register to memory mapping:

EAX=0x00000000 is an unknown value
EBX={method} {0x0d63bb54} 'getDisplayNameOf' '(JJI)Ljava/lang/String;' in 'sun/awt/shell/Win32ShellFolder2'
ECX=0xd796cb25 is an unknown value
EDX=0x00e88e10 is an unknown value
ESP=0x0d8df160 is pointing into the stack for thread: 0x07b7ac00
EBP=0x0d8df160 is pointing into the stack for thread: 0x07b7ac00
ESI=0x0d8df180 is pointing into the stack for thread: 0x07b7ac00
EDI=0x07b7ad40 is an unknown value

Stack: [0x0d890000,0x0d8e0000], sp=0x0d8df160, free space=316k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [msvcr100.dll+0x121f4]
C [awt.dll+0x59b11]
j sun.awt.shell.Win32ShellFolder2.getDisplayNameOf(JJI)Ljava/lang/String;+0
j sun.awt.shell.Win32ShellFolder2.access$1600(JJI)Ljava/lang/String;+4
j sun.awt.shell.Win32ShellFolder2$13.call()Ljava/lang/String;+15
j sun.awt.shell.Win32ShellFolder2$13.call()Ljava/lang/Object;+1
j java.util.concurrent.FutureTask.run()V+42
j java.util.concurrent.ThreadPoolExecutor.runWorker(Ljava/util/concurrent/ThreadPoolExecutor$Worker;)V+95
j java.util.concurrent.ThreadPoolExecutor$Worker.run()V+5
j sun.awt.shell.Win32ShellFolderManager2$ComInvoker$3.run()V+7
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
V [jvm.dll+0x15a895]
V [jvm.dll+0x220bfe]
V [jvm.dll+0x15a92e]
V [jvm.dll+0x15aab6]
V [jvm.dll+0x15ab27]
V [jvm.dll+0xfef8f]
V [jvm.dll+0x17d6f0]
V [jvm.dll+0x17df6a]
V [jvm.dll+0x1c29c6]
C [msvcr100.dll+0x5c556]
C [msvcr100.dll+0x5c600]
C [KERNEL32.DLL+0x18744]
C [ntdll.dll+0x6582d]
C [ntdll.dll+0x657fd]
C 0x00000000

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.shell.Win32ShellFolder2.getDisplayNameOf(JJI)Ljava/lang/String;+0
j sun.awt.shell.Win32ShellFolder2.access$1600(JJI)Ljava/lang/String;+4
j sun.awt.shell.Win32ShellFolder2$13.call()Ljava/lang/String;+15
j sun.awt.shell.Win32ShellFolder2$13.call()Ljava/lang/Object;+1
j java.util.concurrent.FutureTask.run()V+42
j java.util.concurrent.ThreadPoolExecutor.runWorker(Ljava/util/concurrent/ThreadPoolExecutor$Worker;)V+95
j java.util.concurrent.ThreadPoolExecutor$Worker.run()V+5
j sun.awt.shell.Win32ShellFolderManager2$ComInvoker$3.run()V+7
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
=>0x07b7ac00 JavaThread "Swing-Shell" daemon [_thread_in_native, id=13704, stack(0x0d890000,0x0d8e0000)]
0x07b75c00 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=3596, stack(0x0b700000,0x0b750000)]
0x07b77c00 JavaThread "Trident pulse source thread" daemon [_thread_blocked, id=2336, stack(0x0d740000,0x0d790000)]
0x07b7a400 JavaThread "Trident callback thread" daemon [_thread_blocked, id=20008, stack(0x0d6b0000,0x0d700000)]
0x07b79c00 JavaThread "KeyTipManager processing thread" daemon [_thread_blocked, id=6764, stack(0x05e80000,0x05ed0000)]
0x07b74400 JavaThread "pool-3-thread-1" [_thread_blocked, id=13136, stack(0x0c3b0000,0x0c400000)]
0x07b78c00 JavaThread "pool-2-thread-1" [_thread_blocked, id=19048, stack(0x0c320000,0x0c370000)]
0x07b77800 JavaThread "SwingWorker-pool-1-thread-10" daemon [_thread_blocked, id=19436, stack(0x0a4a0000,0x0a4f0000)]
0x07b75000 JavaThread "SwingWorker-pool-1-thread-9" daemon [_thread_blocked, id=4352, stack(0x073d0000,0x07420000)]
0x07b75800 JavaThread "SwingWorker-pool-1-thread-8" daemon [_thread_blocked, id=8808, stack(0x07340000,0x07390000)]
0x07b77000 JavaThread "SwingWorker-pool-1-thread-7" daemon [_thread_blocked, id=19256, stack(0x072b0000,0x07300000)]
0x07b79000 JavaThread "SwingWorker-pool-1-thread-6" daemon [_thread_blocked, id=15300, stack(0x07220000,0x07270000)]
0x07b76800 JavaThread "SwingWorker-pool-1-thread-5" daemon [_thread_blocked, id=20400, stack(0x07190000,0x071e0000)]
0x07b78400 JavaThread "SwingWorker-pool-1-thread-4" daemon [_thread_blocked, id=11936, stack(0x07100000,0x07150000)]
0x02cd1400 JavaThread "SwingWorker-pool-1-thread-3" daemon [_thread_blocked, id=15844, stack(0x06f70000,0x06fc0000)]
0x02cd1c00 JavaThread "SwingWorker-pool-1-thread-2" daemon [_thread_blocked, id=7816, stack(0x06ee0000,0x06f30000)]
0x07bbcc00 JavaThread "TimerQueue" daemon [_thread_blocked, id=13952, stack(0x09370000,0x093c0000)]
0x07ba8000 JavaThread "SwingWorker-pool-1-thread-1" daemon [_thread_blocked, id=7748, stack(0x092e0000,0x09330000)]
0x05c92c00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=11472, stack(0x074e0000,0x07530000)]
0x05bca000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2952, stack(0x06150000,0x061a0000)]
0x05bc9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=19052, stack(0x060c0000,0x06110000)]
0x05bc8c00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=15808, stack(0x06000000,0x06050000)]
0x05b1dc00 JavaThread "DestroyJavaVM" [_thread_blocked, id=20196, stack(0x02b80000,0x02bd0000)]
0x05355c00 JavaThread "Service Thread" daemon [_thread_blocked, id=12264, stack(0x05960000,0x059b0000)]
0x0534b400 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=18824, stack(0x058d0000,0x05920000)]
0x0534a400 JavaThread "Attach Listener" daemon [_thread_blocked, id=15832, stack(0x05840000,0x05890000)]
0x05348400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=13076, stack(0x057b0000,0x05800000)]
0x052ff000 JavaThread "Finalizer" daemon [_thread_blocked, id=7444, stack(0x05620000,0x05670000)]
0x052f9000 JavaThread "Reference Handler" daemon [_thread_blocked, id=5008, stack(0x05590000,0x055e0000)]

Other Threads:
0x052ddc00 VMThread [stack: 0x05500000,0x05550000] [id=19424]
0x05359000 WatcherThread [stack: 0x059f0000,0x05a40000] [id=18464]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap:
def new generation total 24768K, used 17600K [0x0fe00000, 0x118e0000, 0x15350000)
eden space 22016K, 69% used [0x0fe00000, 0x10cf1838, 0x11380000)
from space 2752K, 83% used [0x11380000, 0x115bea90, 0x11630000)
to space 2752K, 0% used [0x11630000, 0x11630000, 0x118e0000)
tenured generation total 54900K, used 48274K [0x15350000, 0x188ed000, 0x1fe00000)
the space 54900K, 87% used [0x15350000, 0x18274aa0, 0x18274c00, 0x188ed000)
Metaspace used 21706K, capacity 21921K, committed 22144K, reserved 22912K

Card table byte_map: [0x04d70000,0x04e00000] byte_map_base: 0x04cf1000

Polling page: 0x02ad0000

CodeCache: size=32768Kb used=3903Kb max_used=3903Kb free=28864Kb
bounds [0x02cf0000, 0x030c8000, 0x04cf0000]
total_blobs=2544 nmethods=2207 adapters=265
compilation: enabled

Compilation events (10 events):
Event: 41.094 Thread 0x0534b400 2232 ! sun.awt.shell.Win32ShellFolder2::equals (185 bytes)
Event: 41.095 Thread 0x0534b400 nmethod 2232 0x030be6c8 code [0x030be880, 0x030bee58]
Event: 41.110 Thread 0x0534b400 2233 java.util.concurrent.locks.LockSupport::unpark (12 bytes)
Event: 41.110 Thread 0x0534b400 nmethod 2233 0x030bf4c8 code [0x030bf5c0, 0x030bf64c]
Event: 41.117 Thread 0x0534b400 2234 java.util.concurrent.FutureTask::awaitDone (171 bytes)
Event: 41.118 Thread 0x0534b400 nmethod 2234 0x030bf6c8 code [0x030bf830, 0x030bfcb4]
Event: 41.161 Thread 0x0534b400 2237 java.util.concurrent.ThreadPoolExecutor::workerCountOf (5 bytes)
Event: 41.161 Thread 0x0534b400 nmethod 2237 0x02e47048 code [0x02e47140, 0x02e471b0]
Event: 41.172 Thread 0x0534b400 2238 java.awt.Image:: (11 bytes)
Event: 41.172 Thread 0x0534b400 nmethod 2238 0x030c0488 code [0x030c0580, 0x030c0600]

GC Heap History (10 events):
Event: 33.844 GC heap before
{Heap before GC invocations=21 (full 3):
def new generation total 15872K, used 15872K [0x0fe00000, 0x10f30000, 0x15350000)
eden space 14144K, 100% used [0x0fe00000, 0x10bd0000, 0x10bd0000)
from space 1728K, 100% used [0x10d80000, 0x10f30000, 0x10f30000)
to space 1728K, 0% used [0x10bd0000, 0x10bd0000, 0x10d80000)
tenured generation total 35132K, used 24050K [0x15350000, 0x1759f000, 0x1fe00000)
the space 35132K, 68% used [0x15350000, 0x16accbd8, 0x16accc00, 0x1759f000)
Metaspace used 19112K, capacity 19331K, committed 19456K, reserved 19840K
Event: 33.855 GC heap after
Heap after GC invocations=22 (full 3):
def new generation total 15872K, used 1728K [0x0fe00000, 0x10f30000, 0x15350000)
eden space 14144K, 0% used [0x0fe00000, 0x0fe00000, 0x10bd0000)
from space 1728K, 100% used [0x10bd0000, 0x10d80000, 0x10d80000)
to space 1728K, 0% used [0x10d80000, 0x10d80000, 0x10f30000)
tenured generation total 35132K, used 28925K [0x15350000, 0x1759f000, 0x1fe00000)
the space 35132K, 82% used [0x15350000, 0x16f8f628, 0x16f8f800, 0x1759f000)
Metaspace used 19112K, capacity 19331K, committed 19456K, reserved 19840K
}
Event: 34.203 GC heap before
{Heap before GC invocations=22 (full 3):
def new generation total 15872K, used 15514K [0x0fe00000, 0x10f30000, 0x15350000)
eden space 14144K, 97% used [0x0fe00000, 0x10b76b98, 0x10bd0000)
from space 1728K, 100% used [0x10bd0000, 0x10d80000, 0x10d80000)
to space 1728K, 0% used [0x10d80000, 0x10d80000, 0x10f30000)
tenured generation total 35132K, used 28925K [0x15350000, 0x1759f000, 0x1fe00000)
the space 35132K, 82% used [0x15350000, 0x16f8f628, 0x16f8f800, 0x1759f000)
Metaspace used 19644K, capacity 19843K, committed 19968K, reserved 20864K
Event: 34.211 GC heap after
Heap after GC invocations=23 (full 3):
def new generation total 15872K, used 1728K [0x0fe00000, 0x10f30000, 0x15350000)
eden space 14144K, 0% used [0x0fe00000, 0x0fe00000, 0x10bd0000)
from space 1728K, 100% used [0x10d80000, 0x10f30000, 0x10f30000)
to space 1728K, 0% used [0x10bd0000, 0x10bd0000, 0x10d80000)
tenured generation total 35132K, used 30951K [0x15350000, 0x1759f000, 0x1fe00000)
the space 35132K, 88% used [0x15350000, 0x17189ec8, 0x1718a000, 0x1759f000)
Metaspace used 19644K, capacity 19843K, committed 19968K, reserved 20864K
}
Event: 34.355 GC heap before
{Heap before GC invocations=23 (full 3):
def new generation total 15872K, used 14474K [0x0fe00000, 0x10f30000, 0x15350000)
eden space 14144K, 90% used [0x0fe00000, 0x10a728a0, 0x10bd0000)
from space 1728K, 100% used [0x10d80000, 0x10f30000, 0x10f30000)
to space 1728K, 0% used [0x10bd0000, 0x10bd0000, 0x10d80000)
tenured generation total 35132K, used 30951K [0x15350000, 0x1759f000, 0x1fe00000)
the space 35132K, 88% used [0x15350000, 0x17189ec8, 0x1718a000, 0x1759f000)
Metaspace used 20110K, capacity 20296K, committed 20480K, reserved 20864K
Event: 34.407 GC heap after
Heap after GC invocations=24 (full 4):
def new generation total 24768K, used 0K [0x0fe00000, 0x118e0000, 0x15350000)
eden space 22016K, 0% used [0x0fe00000, 0x0fe00000, 0x11380000)
from space 2752K, 0% used [0x11380000, 0x11380000, 0x11630000)
to space 2752K, 0% used [0x11630000, 0x11630000, 0x118e0000)
tenured generation total 54900K, used 32937K [0x15350000, 0x188ed000, 0x1fe00000)
the space 54900K, 59% used [0x15350000, 0x1737a678, 0x1737a800, 0x188ed000)
Metaspace used 20110K, capacity 20296K, committed 20480K, reserved 20864K
}
Event: 34.734 GC heap before
{Heap before GC invocations=24 (full 4):
def new generation total 24768K, used 18505K [0x0fe00000, 0x118e0000, 0x15350000)
eden space 22016K, 84% used [0x0fe00000, 0x11012570, 0x11380000)
from space 2752K, 0% used [0x11380000, 0x11380000, 0x11630000)
to space 2752K, 0% used [0x11630000, 0x11630000, 0x118e0000)
tenured generation total 54900K, used 32937K [0x15350000, 0x188ed000, 0x1fe00000)
the space 54900K, 59% used [0x15350000, 0x1737a678, 0x1737a800, 0x188ed000)
Metaspace used 20294K, capacity 20488K, committed 20608K, reserved 20864K
Event: 34.747 GC heap after
Heap after GC invocations=25 (full 4):
def new generation total 24768K, used 2449K [0x0fe00000, 0x118e0000, 0x15350000)
eden space 22016K, 0% used [0x0fe00000, 0x0fe00000, 0x11380000)
from space 2752K, 89% used [0x11630000, 0x118945b0, 0x118e0000)
to space 2752K, 0% used [0x11380000, 0x11380000, 0x11630000)
tenured generation total 54900K, used 37057K [0x15350000, 0x188ed000, 0x1fe00000)
the space 54900K, 67% used [0x15350000, 0x177806d8, 0x17780800, 0x188ed000)
Metaspace used 20294K, capacity 20488K, committed 20608K, reserved 20864K
}
Event: 38.370 GC heap before
{Heap before GC invocations=25 (full 4):
def new generation total 24768K, used 24465K [0x0fe00000, 0x118e0000, 0x15350000)
eden space 22016K, 100% used [0x0fe00000, 0x11380000, 0x11380000)
from space 2752K, 89% used [0x11630000, 0x118945b0, 0x118e0000)
to space 2752K, 0% used [0x11380000, 0x11380000, 0x11630000)
tenured generation total 54900K, used 37057K [0x15350000, 0x188ed000, 0x1fe00000)
the space 54900K, 67% used [0x15350000, 0x177806d8, 0x17780800, 0x188ed000)
Metaspace used 20908K, capacity 21096K, committed 21248K, reserved 21888K
Event: 38.383 GC heap after
Heap after GC invocations=26 (full 4):
def new generation total 24768K, used 2298K [0x0fe00000, 0x118e0000, 0x15350000)
eden space 22016K, 0% used [0x0fe00000, 0x0fe00000, 0x11380000)
from space 2752K, 83% used [0x11380000, 0x115bea90, 0x11630000)
to space 2752K, 0% used [0x11630000, 0x11630000, 0x118e0000)
tenured generation total 54900K, used 48274K [0x15350000, 0x188ed000, 0x1fe00000)
the space 54900K, 87% used [0x15350000, 0x18274aa0, 0x18274c00, 0x188ed000)
Metaspace used 20908K, capacity 21096K, committed 21248K, reserved 21888K
}

Deoptimization events (0 events):
No events

Internal exceptions (10 events):
Event: 34.986 Thread 0x05c92c00 Exception (0x10d3e898) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 34.986 Thread 0x05c92c00 Exception
(0x10d3ee70) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 38.897 Thread 0x05c92c00 Exception
(0x10580390) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 38.897 Thread 0x05c92c00 Exception
(0x10580968) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 38.898 Thread 0x05c92c00 Exception
(0x1059f260) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 38.898 Thread 0x05c92c00 Exception
(0x1059f838) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 38.899 Thread 0x05c92c00 Exception
(0x105af3a8) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 38.899 Thread 0x05c92c00 Exception
(0x105af980) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 38.900 Thread 0x05c92c00 Exception
(0x105ce250) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 38.900 Thread 0x05c92c00 Exception
(0x105ce828) thrown at [C:\re\workspace\8-2-build-windows-i586-cygwin\jdk8u111\7883\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]

Events (10 events):
Event: 40.898 loading class sun/awt/shell/Win32ShellFolder2$9
Event: 40.899 loading class sun/awt/shell/Win32ShellFolder2$9 done
Event: 40.899 loading class sun/awt/shell/Win32ShellFolder2$5
Event: 40.899 loading class sun/awt/shell/Win32ShellFolder2$5 done
Event: 41.054 loading class sun/awt/shell/Win32ShellFolder2$18
Event: 41.054 loading class sun/awt/shell/Win32ShellFolder2$18 done
Event: 41.054 loading class sun/awt/shell/Win32ShellFolder2$ColumnComparator$1
Event: 41.054 loading class sun/awt/shell/Win32ShellFolder2$ColumnComparator$1 done
Event: 41.059 loading class sun/awt/shell/Win32ShellFolder2$11
Event: 41.059 loading class sun/awt/shell/Win32ShellFolder2$11 done

Dynamic libraries:
0x00b80000 - 0x00bb3000 C:\DiaSemi\SmartSnippetsStudio\jre\bin\java.exe
0x77140000 - 0x772ce000 C:\WINDOWS\SYSTEM32\ntdll.dll
0x74030000 - 0x74100000 C:\WINDOWS\System32\KERNEL32.DLL
0x73e60000 - 0x74022000 C:\WINDOWS\System32\KERNELBASE.dll
0x6d060000 - 0x6d0f3000 C:\WINDOWS\SYSTEM32\apphelp.dll
0x503c0000 - 0x50636000 C:\WINDOWS\AppPatch\AcLayers.DLL
0x77080000 - 0x7713d000 C:\WINDOWS\System32\msvcrt.dll
0x74bf0000 - 0x74d2c000 C:\WINDOWS\System32\USER32.dll
0x74bd0000 - 0x74be6000 C:\WINDOWS\System32\win32u.dll
0x76d80000 - 0x76da1000 C:\WINDOWS\System32\GDI32.dll
0x767c0000 - 0x76918000 C:\WINDOWS\System32\gdi32full.dll
0x76ad0000 - 0x76b49000 C:\WINDOWS\System32\msvcp_win.dll
0x74100000 - 0x74218000 C:\WINDOWS\System32\ucrtbase.dll
0x75260000 - 0x765a8000 C:\WINDOWS\System32\SHELL32.dll
0x75210000 - 0x75249000 C:\WINDOWS\System32\cfgmgr32.dll
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0x745e0000 - 0x74b64000 C:\WINDOWS\System32\windows.storage.dll
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0x72ea0000 - 0x72eb6000 C:\WINDOWS\SYSTEM32\MPR.dll
0x70060000 - 0x700ce000 C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
0x73180000 - 0x73198000 C:\WINDOWS\SYSTEM32\bcrypt.dll
0x00960000 - 0x00963000 C:\WINDOWS\SYSTEM32\sfc.dll
0x609e0000 - 0x609f0000 C:\WINDOWS\SYSTEM32\sfc_os.DLL
0x0fdc0000 - 0x0fdce000 C:\WINDOWS\SYSTEM32\SortWindows61.dll
0x76a30000 - 0x76a55000 C:\WINDOWS\System32\IMM32.DLL
0x73880000 - 0x73a8e000 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8\COMCTL32.dll
0x782f0000 - 0x783af000 C:\DiaSemi\SmartSnippetsStudio\jre\bin\msvcr100.dll
0x6cb70000 - 0x6cf3d000 C:\DiaSemi\SmartSnippetsStudio\jre\bin\client\jvm.dll
0x76640000 - 0x76646000 C:\WINDOWS\System32\PSAPI.DLL
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0x72fc0000 - 0x72fc8000 C:\WINDOWS\SYSTEM32\VERSION.dll
0x72fd0000 - 0x72fd8000 C:\WINDOWS\SYSTEM32\WSOCK32.dll
0x744d0000 - 0x74537000 C:\WINDOWS\System32\WS2_32.dll
0x6e320000 - 0x6e343000 C:\WINDOWS\SYSTEM32\winmmbase.dll
0x646e0000 - 0x646ec000 C:\DiaSemi\SmartSnippetsStudio\jre\bin\verify.dll
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0x76920000 - 0x76a13000 C:\WINDOWS\System32\ole32.dll
0x6c850000 - 0x6c889000 C:\DiaSemi\SmartSnippetsStudio\jre\bin\fontmanager.dll
0x603e0000 - 0x603f6000 C:\DiaSemi\SmartSnippetsStudio\jre\bin\net.dll
0x6f3c0000 - 0x6f40e000 C:\WINDOWS\system32\mswsock.dll
0x643a0000 - 0x643af000 C:\DiaSemi\SmartSnippetsStudio\jre\bin\nio.dll
0x6f970000 - 0x6f9a2000 C:\DiaSemi\SmartSnippetsStudio\jre\bin\t2k.dll
0x61500000 - 0x61567000 C:\WINDOWS\System32\TextInputFramework.dll
0x615e0000 - 0x61807000 C:\WINDOWS\System32\CoreUIComponents.dll
0x61810000 - 0x6189f000 C:\WINDOWS\System32\CoreMessaging.dll
0x72e70000 - 0x72e98000 C:\WINDOWS\SYSTEM32\ntmarta.dll
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0x695c0000 - 0x695d0000 C:\WINDOWS\SYSTEM32\usermgrcli.dll
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0x618a0000 - 0x61a09000 C:\Windows\System32\uiautomationcore.dll
0x08880000 - 0x08906000 C:\WINDOWS\SYSTEM32\sxs.dll
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0x61570000 - 0x615de000 C:\WINDOWS\SYSTEM32\twinapi.dll
0x644c0000 - 0x645f6000 C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
0x0a2e0000 - 0x0a325000 C:\Windows\System32\ftd2xx.dll
0x72fa0000 - 0x72fb3000 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
0x72f70000 - 0x72f9f000 C:\WINDOWS\system32\rsaenh.dll
0x72d90000 - 0x72db2000 C:\WINDOWS\SYSTEM32\USERENV.dll
0x73a90000 - 0x73abf000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
0x75250000 - 0x75257000 C:\WINDOWS\System32\NSI.dll
0x6f120000 - 0x6f133000 C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
0x6f100000 - 0x6f114000 C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
0x0a360000 - 0x0a39d000 C:\Users\James\AppData\Local\Temp\jna-71338276\jna646272632507520725.dll
0x6ec50000 - 0x6ec72000 C:\WINDOWS\SYSTEM32\DEVOBJ.dll
0x76d30000 - 0x76d74000 C:\WINDOWS\System32\WINTRUST.dll
0x745d0000 - 0x745de000 C:\WINDOWS\System32\MSASN1.dll
0x76db0000 - 0x76f2d000 C:\WINDOWS\System32\CRYPT32.dll
0x68c80000 - 0x68c9b000 C:\Users\James\.jssc\windows\jSSC-2.6_x86.dll
0x065d0000 - 0x065f4000 C:\DiaSemi\SmartSnippetsStudio\jre\bin\dcpr.dll
0x06600000 - 0x06d69000 \\?\C:\DiaSemi\SMARTS~1\Toolbox\libs\JLinkArm\win32\JLinkARM.dll
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0x69450000 - 0x695b4000 C:\WINDOWS\system32\propsys.dll
0x0f260000 - 0x0f384000 C:\WINDOWS\system32\NetworkExplorer.dll
0x0d9f0000 - 0x0dc68000 C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
0x0e050000 - 0x0e08b000 C:\Program Files\Jungle Disk Workgroup\{DA0D5F3C-BF60-4503-9F6F-206EEB46D6E9}\cbfsNetRdr6.dll
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0x731a0000 - 0x731b0000 C:\WINDOWS\System32\wkscli.dll
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0x50e80000 - 0x50e9a000 C:\Windows\System32\DevDispItemProvider.dll
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0x3f680000 - 0x3f852000 C:\WINDOWS\system32\wpdshext.dll
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0x0fcc0000 - 0x0fcff000 C:\WINDOWS\system32\WMASF.DLL
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0x58fc0000 - 0x58fea000 C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
0x50710000 - 0x5071d000 C:\WINDOWS\SYSTEM32\LINKINFO.dll
0x6d050000 - 0x6d05a000 C:\WINDOWS\SYSTEM32\Secur32.dll

VM Arguments:
java_command: com.Framework.SmartSnippetMain
java_class_path (initial): C:\DiaSemi\SmartSnippetsStudio\Toolbox\SmartSnippetsToolbox.exe;libs\DockingFrames\1.1.1\docking-frames-core.jar;libs\JFreeChart\1.0.14\jcommon-1.0.18.jar;libs\JFreeChart\1.0.14\jfreechart-1.0.14.jar;libs\Jna\jna-4.1.0.jar;libs\JavaFTD2XX\JavaFTD2XX-0.2.6.jar;libs\Jssc\jssc.jar;libs\SwingX\1.6.4\swingx-all-1.6.4.jar;libs\MigLayout\miglayout15-swing.jar;libs\usb4java-1.2.0\usb4java-1.2.0.jar;libs\usb4java-1.2.0\libusb4java-1.2.0-linux-x86_64.jar;libs\Flamingo\flamingo-7.3.jar;libs\Flamingo\trident-7.3.jar
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\DiaSemi\SmartSnippetsStudio\GCC\4_9-2015q3\bin;C:\DiaSemi\SmartSnippetsStudio\Tools\mingw64_targeting32\bin;C:\DiaSemi\SmartSnippetsStudio\Tools\mingw64_targeting32\msys\1.0\bin;C:\DiaSemi\SmartSnippetsStudio\Tools\doxygen;C:\ProgramData\Oracle\Java\javapath;C:\Cadence\SPB_16.6\tools\bin;C:\Cadence\SPB_16.6\tools\pcb\bin;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Common Files\Acronis\VirtualFile\;C:\Program Files (x86)\Common Files\Acronis\VirtualFile64\;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\PROGRA~2\PICC;C:\Cadence\SPB_16.6\tools\bin;C:\Program Files (x86)\Skype\Phone\;C:\Users\James\.dnx\bin;C:\Program Files\Microsoft DNX\Dnvm\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files (x86)\Microsoft Emulator Manager\1.0\;C:\Program Files (x86)\Windows Kits\10\Windows Performance Toolkit\;C:\Program Files (x86)\nodejs\;C:\Cadence\SPB_16.6\openaccess\bin\win32\opt;C:\Cadence\SPB_16.6\tools\capture;C:\Cadence\SPB_16.6\tools\pspice;C:\Cadence\SPB_16.6\tools\specctra\bin;C:\Cadence\SPB_16.6\tools\fet\bin;C:\Cadence\SPB_16.6\tools\libutil\bin;C:\Cadence\SPB_16.6\tools\pcb\bin;C:\Users\James\AppData\Local\Microsoft\WindowsApps;C:\altera\13.1\modelsim_ase\win32aloem;C:\Users\James\AppData\Roaming\npm;;C:\DiaSemi\SmartSnippetsStudio\Toolbox\..\jre\bin
USERNAME=James
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 78 Stepping 3, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows 10.0 , 64 bit Build 15063 (10.0.15063.296)

CPU:total 4 (2 cores per cpu, 2 threads per core) family 6 model 78 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, avx, avx2, aes, clmul, erms, rtm, 3dnowpref, lzcnt, ht, tsc, tscinvbit, bmi1, bmi2, adx

Memory: 4k page, physical 16700504k(7130672k free), swap 19190872k(7625048k free)

vm_info: Java HotSpot(TM) Client VM (25.111-b14) for windows-x86 JRE (1.8.0_111-b14), built on Sep 22 2016 18:54:33 by "java_re" with MS VC++ 10.0 (VS2010)

time: Thu Aug 31 08:51:30 2017
elapsed time: 41 seconds (0d 0h 0m 41s)

4 years ago

MT_dialog -30 points

Hi jmarous,

As far as i can tell something went sideways when installing the tool, what you could try is to un-install the Smart Snippets tool and the java that is installed on your PC and then try a fresh installation of both, please also check and manualy remove any files or folders leftovers from the previous Smart Snippets installation. Perhaps this will solve your issue. Also you might try to perform the installation on another PC in order to check if things go sideways there as well. Tested on a windows 10 Home 64bit PC with java Version 8 Update 131 (build 1.8.0_131-b11) all seems to be fine, at least on my side.

Thanks MT_dialog

4 years ago

jmarous 0 points

Thank you, I have tried 1) uninstalling and re-installing SmartSnippets Studio and 2) uninstalling and re-installing Java. I also manually cleaned up all the files and removed all keys from the registry relating to SmartSnippets. No solution has worked, the error still persists. I tried running as Admin and using different compatibility settings still with no success. I'm running Windows 10 Pro on a SurfacePro 4 (2.21GHZ, 16GB RAM). I did install on a different machine and it worked fine, so I can at least transfer work and burn chips now.

I have attached multiple crash reports from the faulty machine. When a browse button is pressed, a Java error for index out of bounds is instantly created. Could I possible have too many mapped drive letters that is exceeding the index size of the structure it's trying to populate?

Attachment Size
Crash log files 29.44 KB

4 years ago

MT_dialog -30 points

Hi jmarous,

We dont have any reports for this kind of behaviour on Smart Snippets therefore i am not able to be aware or assume what might be wrong with that particular PC, i 've searched the web on this and as far as i could find there are bug reports on the JDK that are related to the JFileChooser (the java API that is used in order for the user to choose a file) and the version of the windows that you reported (please check some of the following tickets that i was able to track), so i dont think that its related with having too much mapped drive letters on your PC but a apparently its a bug on the JDK.

https://bugs.openjdk.java.net/browse/JDK-8179014

https://bugs.openjdk.java.net/browse/JDK-8179197

Thanks MT_dialog 

4 years ago

LC_Dialog

Hi jmarous,

SmartSnippets Toolbox is programmed to use the embedded java under <installation_folder>/SmartSnippetsStudio/jre. If you haven't updated this one, please try updating the Java here. Java version 8 32 is needed for the tool. The log shows that the current version is java 8.0_111-b14. Try the latest one (ex. 8u144) or an older version (ex. 8u45).

Also, can you confirm which exact version of the SmartSnippets Toolbox are you using? We need that information to find the root cause for this issue.

 

Best,
LC

4 years ago

jmarous 0 points

Solved by manually updating Java in the /SmartSnippetsStudio/jre folder. Running the Java installer did not update the files here, only the installation in the /program files (x86) directory. Manually copied the Java install files from there and overwrote the ones in the SmartSnippetsStudio folder and it started working.

4 years ago

MHv_Dialog

Hi,

Thanks for the detailed description of your fix. I am sure this will help others on occasion. It will also help us in an effort to potentially preventing the issue in upcoming releases

/MHv